Braintree police and Citizens Bank found devices at the bank's ATM on Washington Street meant to record customer card information with the help of a Braintree man this past weekend.
The 56-year-old customer reported to police that he discovered a fake plate on the door of the ATM at 865 Washington St. that masked a card reader, Police Chief Russell Jenkins said in a statement.
He uncovered the device when his card became stuck upon trying to access the ATM Saturday night. Later, a bank employee and police found a camera aimed at the ATM keyboard, meant to record the pin numbers of customers.
"It does not appear that the camera transmitted PIN’s, but merely stored them on the device itself," Jenkins said. "Detectives are reviewing video with bank officials in an effort to identify who may have secreted the fake reader."
A bank executive said in a statement that the "small number" of affected customers will be notified, their cards reissued and any non-authorized activity reimbursed.
“Our customers’ security is our top priority,” said Paul D. Ellner, Executive
Vice President and Director of Retail Banking for Citizens Bank in Massachusetts. "As always, we encourage our customers to closely monitor their accounts and report any suspicious activity to the bank.”