Express Employment Professionals, the nation’s largest privately-held staffing company, has been named to Inavero’s 2013 Best of Staffing™ Client list for the fourth straight year.
Best of Staffing, presented in partnership with CareerBuilder, is the nation’s only satisfaction award that recognizes exceptional client service within the staffing industry.
“Less than one percent of staffing firms in the U.S. and Canada have been named to the Best of Staffing List for Client Satisfaction,” said Monica Horan, franchise owner of the Express Staffing firms competing to make the Best of Staffing Client list underwent a rigorous client survey process followed by careful analysis of responses to determine satisfaction levels.
Express received satisfaction ratings from 74 percent of their clients, significantly higher than the industry’s average of 48 percent.
“Our satisfaction rating is up 12 percent from 2012,” Horan said. “We are proud and honored to be recognized for the fourth year in a row for our customer service efforts.
“We are seeing more and more companies incorporating staffing services into their hiring strategies,” Horan said. “Due to a shift in hiring strategies and increased demand for talented job candidates, companies who use staffing firms expect impeccable service more than they ever have before. And that’s what Express delivers.”
Inavero designs and manages satisfaction surveys for a global list of clients in more than 15 countries. The Inavero team analyzes satisfaction feedback from more than 300,000 staffing firm clients and talent each year, and serves as the American Staffing Association’s exclusive
The Braintree Express Employment Professionals franchise began operation in 2009 and serves the Boston Metro and South Shore areas with temporary help and direct hire employees in a variety of fields, including administrative, customer service, manufacturing, distribution and
Express is on a mission to put a million people to work annually. The staffing company put more than 367,000 people to work in 2012 with more than 600 offices in the U.S., Canada and South Africa. Express provides expertise in evaluation hire, temporary staffing, professional search and human resources and works across a wide variety of industries. Temporary staffing sales for the international staffing franchise company totaled more than $2.3 billion in 2012.
The Braintree office, located at 100 Grandview Road, Suite 216 is currently accepting applications. For more information, call (781)848-2324 or visit http:// braintreema.expresspros.com.
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